Contact GAFZA

Reach the right GAFZA contact

Choose your inquiry type, then share the details GAFZA needs to send your message to the right team.

Choose an inquiry route

UAE business-services professionals reviewing correspondence beside an abstract inquiry routing board

Find the route that fits your request

Each route explains who it is for, what details help, and what happens next.

General inquiry

Who it is for: Visitors, consultants, Authorities, press contacts, and organisations with a question that does not fit another route.
What to ask about: Platform information, directory questions, corrections that are not official Authority updates, or another clear request.
Information that helps: Your organisation, role, subject, and the Free Zone or service category involved.
What happens next: GAFZA reviews the subject and sends the message to the relevant contact.

Choose this route

CSP subscription or account

Who it is for: Business setup consultants and Corporate Service Providers (CSPs) reviewing access or managing an existing account.
What to ask about: Subscriptions, product access, account questions, team use, or a product walkthrough.
Information that helps: Company name, team role, intended use, and whether you already have an account.
What happens next: The inquiry is reviewed for CSP access and account needs.

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Free Zone Authority partnership

Who it is for: Free Zone Authority teams considering participation, official information sharing, or record maintenance.
What to ask about: Authority participation, official updates, source material, listing corrections, or partnership questions.
Information that helps: Authority name, your role, the relevant page or update, and source details that can be reviewed.
What happens next: GAFZA sends the request for participation, publishing, or information review.

Choose this route

Selected

Advertising or service-provider inquiry

Who it is for: Banks, property firms, insurers, transport providers, agencies, and other service organisations.
What to ask about: Paid placements, service-provider participation, audience fit, or media information.
Information that helps: Service category, target audience, geographic scope, and the type of visibility you want to discuss.
What happens next: The message is handled as a commercial or service-provider inquiry. It does not mean approval or placement.

Selected route

Existing-user support

Who it is for: People who already use GAFZA and need help with an account, access, content, or how the platform works.
What to ask about: Sign-in, access, account, content, or technical issues. This is not an emergency support channel.
Information that helps: Account email, page or feature involved, what happened, and what you expected. Do not send passwords.
What happens next: GAFZA sends the issue by subject and may ask for more detail before it can be reviewed.

Choose this route

What to expect after you write

Route
GAFZA uses the inquiry type and context to send your message to the right team.
Clarify
The team may ask for more information if the request is unclear.
Reply
GAFZA uses the contact details you supply to respond, subject to its privacy policy.

Send your inquiry

Fields marked with an asterisk are required. Clear details help GAFZA send your message to the right team.

Inquiry route selected

Advertising or service-provider inquiry. You can change this selection below.

Contact details

Full name

Work email

Phone

Optional. Include the country code if you prefer a call.

Organisation

Role

Routing details

Organisation type

Choose the category that best describes your organisation.

Inquiry type

This selection tells GAFZA which team should receive your message.

Jurisdiction or free zone

Name the relevant Free Zone, or include several names if your request covers a shortlist.

Business and request details

State what you need, relevant account or organisation details, and any context that will help GAFZA send the inquiry to the right team.

Additional message

Optional. Add only information that is relevant to the request.

GAFZA uses the details you supply to reply, subject to the privacy policy.

Scope of GAFZA support

GAFZA is not a government authority, immigration authority, legal adviser, or emergency support channel. Confirm official requirements with the relevant authority and seek qualified advice where needed.

Read the disclaimer Read the privacy policy